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The Botmock Blog

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Announcement- Botmock going freemium

Conversational experiences have an important role to play in the world. And with the current pandemic, they have never been more important — so many of us are using them to access information, support, entertainment, and more. At Botmock, our mission is to help...

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But I’m a Designer…Not an Ethicist

But I’m a Designer…Not an Ethicist

Hey, Alexa…what kind of future is this anyway? “Conversational computing is holding a mirror up to many of society’s biggest preconceptions around race and gender. Listening and talking are the new input and output devices of computers. But they have social and...

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What Teenagers Expect from Your Chatbot

What Teenagers Expect from Your Chatbot

There are 1.2 Billion teenagers in the world! And this generation of teenagers grew up in a time when technology had already become mainstream. Therefore teens are comfortable clicking, typing, tapping, swiping, and conversing with text-based, or speech-based...

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Traits that make a Good Conversation Designer

Traits that make a Good Conversation Designer

What this article is not going to be: A list of traits that conversation designers should have or acquire. What this article will attempt to be: My input on what a conversation designer thinks about. I will outline which thought processes make a good conversation...

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Conversation Design Techniques in Arabic versus English

Conversation Design Techniques in Arabic versus English

‘Franko Arab’: writing Arabic words with English letters The first time I met Brielle Nickoloff, Product Manager @ Botmock, she asked me if I’ve come across any functional differences when I design conversations in Arabic versus English. I didn’t have a clear answer...

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