The Botmock Blog

And how much do conversation designers make, anyway? Hundreds of questions were submitted by attendees of Botmock’s AMA: Getting a Job as a Conversation Designer. Four industry experts with backgrounds in conversation design — for both voice and chatbots — answered as...

  Your hiring manager is not looking at your resume. Hundreds of questions were submitted by attendees of Botmock’s AMA: Getting a Job as a Conversation Designer. Four recruiters and hiring managers from the field of conversation design answered your questions...

Hey, Alexa…what kind of future is this anyway? “Conversational computing is holding a mirror up to many of society’s biggest preconceptions around race and gender. Listening and talking are the new input and output devices of computers. But they have social and...

There are 1.2 Billion teenagers in the world! And this generation of teenagers grew up in a time when technology had already become mainstream. Therefore teens are comfortable clicking, typing, tapping, swiping, and conversing with text-based, or speech-based...

Have you ever worked on a project whose original objectives shifted completely over the course of delivery? 🙋‍♂️ I have. This lack of alignment can lead to confusion, extended timelines, and over-spending on the budget. In this article, I will share some of my...

What this article is not going to be: A list of traits that conversation designers should have or acquire. What this article will attempt to be: My input on what a conversation designer thinks about. I will outline which thought processes make a good conversation...

‘Franko Arab’: writing Arabic words with English letters The first time I met Brielle Nickoloff, Product Manager @ Botmock, she asked me if I’ve come across any functional differences when I design conversations in Arabic versus English. I didn’t have a clear answer...