The Botmock Blog
Insights, Resources, and Tutorials about Conversation Design.
Feature Spotlight: Note Blocks
This week, our feature spotlight is on Note Blocks, an easy way to communicate with a team and also add extra information to the Botmock editor, but without effecting the flow itself. When adding a lot of different members to a team, it can become difficult to get...
read more
Get Started With Usability Testing
Today, the Botmock Team is proud to present the launch one of our largest features yet. Usability Testing is officially deployed to all users who are in an Advanced or Enterprise Plan, and is also available for anyone who is using the 15-day free trial. With the...
read more
3 Ways to Improve the Revision Process in Conversation Design
Writing scripts, outlining experiences, and getting a conversational UI ready for the deployment process can be tedious, but it doesn’t have to be. By setting up the proper revision process and understanding what needs to be tracked, headaches can be reduced and the...
read more
4 Tips for Collaborating on an Alexa Voice Skill
With users expecting more and more from voice skills as Amazon Echo’s become more popular, there are a few major methods that teams that are designing/developing/maintaining these skills should consider. Whether your team is largely developed or just getting started,...
read more
Top Keywords for Voice in 2019
As we’re right in the middle of the most important year so far for Voice Design and Development, we thought it would be good to recap the top words/terms that are circulating around voice. This list was compiled to help educate the type of trends to be watching, and...
read more
Feature Spotlight: Jump Blocks
With Botmock, projects and flows are meant to scale to larger projects, but with certain teams and formats, a more organized structure may be needed to keep up with approvals and a good number of team members. In our latest update of Botmock, we are happy to announce...
read more
5 Voice User Interface Design Mistakes & How to Avoid Them
Voice user interface design is the next generation of chatbots. It’s efficient, accurate, and recognizes advances in customer service technology. If you’ve ever secretly wished that you could communicate with your CPU more like Tony Stark talks to Jarvis, then you’re...
read more
Exploring Anthropomorphic VUIs: Alexa, Can We Be Friends?
The world is changing. Two decades ago, we were looking at encyclopedias for information. Today, we just get out the tiny, powerful computers that we carry around in our pockets and “Google it.” Tomorrow, we’ll simply be asking out loud, “hey Google, what is XYZ?” We...
read moreHave questions or need help?
Get answers to your questions and see how Botmock can bring design sanity to your team.
Botmock is headquartered in Ottawa, Canada
