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Voice Bots: The Next Generation of Customer Service

Customer service has come a long way. From the counter at the back of the store to off-shore call centers, to automatic attendants. We are now seeing the merger of artificial intelligence, mobile devices, and smart speakers as the next generation. In general, as...

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Scot Westwater of Pragmatic Digital

 On this week we sit down with Scot Westwater to chat a little bit about conversation design and the voice space. Scot is a Co-Founder of Pragmatic Digital, an agency focused on helping clients utilize the potential of voice and build for audience expansion through...

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[Webinar] Amazon Alexa Skills Kit Integration

Have you heard of Alexa? One of the biggest name in Voice right now is one that everyone is talking about, and talking to, has been growing faster than ever and now more than ever, it's time to join into the Voice shift and build on top of Alexa's Platform. With this,...

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Feature Spotlight: Note Blocks

This week, our feature spotlight is on Note Blocks, an easy way to communicate with a team and also add extra information to the Botmock editor, but without effecting the flow itself. When adding a lot of different members to a team, it can become difficult to get...

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Get Started With Usability Testing

  Today, the Botmock Team is proud to present the launch one of our largest features yet. Usability Testing is officially deployed to all users who are in an Advanced or Enterprise Plan, and is also available for anyone who is using the 15-day free trial. With the...

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Top Keywords for Voice in 2019

As we’re right in the middle of the most important year so far for Voice Design and Development, we thought it would be good to recap the top words/terms that are circulating around voice. This list was compiled to help educate the type of trends to be watching, and...

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