The Botmock Blog

Have you ever worked on a project whose original objectives shifted completely over the course of delivery? 🙋‍♂️ I have. This lack of alignment can lead to confusion, extended timelines, and over-spending on the budget. In this article, I will share some of my...

What this article is not going to be: A list of traits that conversation designers should have or acquire. What this article will attempt to be: My input on what a conversation designer thinks about. I will outline which thought processes make a good conversation...

‘Franko Arab’: writing Arabic words with English letters The first time I met Brielle Nickoloff, Product Manager @ Botmock, she asked me if I’ve come across any functional differences when I design conversations in Arabic versus English. I didn’t have a clear answer...

“…there’s a whole wide range of female voices, that range is as large as half of humanity itself.” Hundreds of questions were submitted by attendees of Botmock’s AMA about Techniques for Conversational Design and Development. Five industry experts with backgrounds in...

How Do Designers and Developers Work Together on a Conversational Product? Hundreds of questions were submitted by attendees of Botmock’s AMA about Techniques for Conversational Design and Development. Five industry experts with backgrounds in conversation design...

“The importance of updating a bot is similar to the importance of updating a website.” Hundreds of questions were submitted by attendees of Botmock’s AMA about Techniques for Conversational Design and Development. Five industry experts with backgrounds in conversation...

What do you consider a must to create good foundations in the field of conversation design? What does the craft of conversational design consist of? Hundreds of questions were submitted by attendees of Botmock’s AMA about becoming a conversation designer. Five...