The Botmock Blog

Hey, Alexa…what kind of future is this anyway? “Conversational computing is holding a mirror up to many of society’s biggest preconceptions around race and gender. Listening and talking are the new input and output devices of computers. But they have social and...

There are 1.2 Billion teenagers in the world! And this generation of teenagers grew up in a time when technology had already become mainstream. Therefore teens are comfortable clicking, typing, tapping, swiping, and conversing with text-based, or speech-based...

Have you ever worked on a project whose original objectives shifted completely over the course of delivery? 🙋‍♂️ I have. This lack of alignment can lead to confusion, extended timelines, and over-spending on the budget. In this article, I will share some of my...

What this article is not going to be: A list of traits that conversation designers should have or acquire. What this article will attempt to be: My input on what a conversation designer thinks about. I will outline which thought processes make a good conversation...

‘Franko Arab’: writing Arabic words with English letters The first time I met Brielle Nickoloff, Product Manager @ Botmock, she asked me if I’ve come across any functional differences when I design conversations in Arabic versus English. I didn’t have a clear answer...

“…there’s a whole wide range of female voices, that range is as large as half of humanity itself.” Hundreds of questions were submitted by attendees of Botmock’s AMA about Techniques for Conversational Design and Development. Five industry experts with backgrounds in...